When should you arrange this?
- Record the readings on the day of the key handover or move
- Record them before leaving the old home and immediately after entering the new home
- Submit the readings to the suppliers within five days
On moving day, record the gas, electricity, and water meter readings. Take clear photos and submit the readings to your suppliers on time.

Record the final readings at your old home and the opening readings at your new home. This helps prevent disputes about usage and makes the final bill more accurate.
Use the day on which you hand over or receive the keys.

Photograph the reading and meter number.

Photograph every usage figure on the electricity meter.

Photograph the water meter reading clearly.
Take photos that clearly show the meter number and reading.
Dated photos are useful evidence if questions arise about the final bill.
Record readings on moving day itself.
Use good lighting and make sure the numbers are legible.
Check whether readings are collected automatically.
Keep photos, notes, and confirmations.
This helps you complete your move without loose ends.
Record the meter readings on moving day or the day of the key handover. Record the final readings at your old home before returning the keys and the opening readings at your new home as soon as you have access.
Record the gas, electricity, and water readings. If your electricity meter has several registers, such as standard and off-peak rates, record every visible reading. Also take photos that clearly show the meter number.
A smart meter may submit readings automatically. Check that your supplier processed them correctly. To be safe, still take photos of the readings on moving day.
Submit gas and electricity readings to your energy supplier. Submit the water reading to your drinking-water company. Follow the relevant supplier’s instructions.
Submit readings as soon as possible after moving. Energy readings often need to be submitted within a few days. Your supplier will explain how and by what deadline to submit them.
Photos help if questions later arise about usage, final or opening readings, or the final bill. Make sure the numbers, meter number, and preferably the date can be identified clearly.
If you do not submit readings, your supplier may estimate your usage. Your final or opening bill may then differ from your actual usage. Always check the bills afterward.
Last updated: June 2026
Every move is different. Always check the instructions from your energy and water suppliers.